TURNAROUND AND DELIVERY

TURNAROUND TIMES 

The turnaround time for all items is 3-5 working days, with the exception of personalised items and Phonics Activity Busy Books, which will require 1-2 weeks (10 working days) . Please note all products are printed professionally by an external company. We don't hold any personalised stock and everything's made to order. 

Our turnaround times apply to business days (Monday to Friday), excluding public bank holidays. This time frame applies from when you place the order to when the order is dispatched (it does not include shipping times).

When you order multiple items the longest turnaround time associated with any item in the order will apply to the entire order. 

DELIVERY

All parcels are sent via Royal Mail 48hrs Tracked. A photograph will be taken by Royal Mail as proof of delivery where possible.

You will receive an order confirmation when you place your order. Your order will be posted to the mail address you provide upon checkout. 

We accept no liability for any delays, which include, but are not limited to postal delays.